24 hour Crisis Hotline: (716) 834-3131
24 hour Domestic Violence Hotline: (716) 862-HELP (4357)
NYS 24 hour Domestic Violence & Sexual Violence Hotline: (800) 942-6906 (toll-free number)
Interpreters are available 24 hours a day for non-native English speakers.
Crisis Services offers 24 hour assistance to individuals needing mental health interventions or domestic and sexual violence counseling. Crisis Services can provide assistance via telephone, as well as, mobile outreach and interventions in situations requiring an on-scene mental health professional who can triage a situation and provide solutions including 9.45 evaluations for involuntary hospitalizations.
Erie County Medical Center offers a 24 hour Comprehensive Psychiatric Emergency Program (CPEP) for individuals of all ages needing mental health treatment and interventions.
From the website:
Individuals looking to access CPEP must begin by first visiting the regular hospital emergency room. From there, they are directed to either the adult or child and adolescent section of CPEP for a psychiatric evaluation. Patients may come to CPEP by themselves, or accompanied by family or friends. In certain cases, patients may be brought to CPEP by officials appointed to take them into custody because of risk of harm to themselves or others.
In addition to our on-site emergency services, the CPEP program includes:
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